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Australia Post and StarTrack

  • 1 min read
Australia Post, formally the Australian Postal Corporation, and StarTrack, Australia’s largest delivery network, have a combined staff of 35,000 people. At a time when Covid-19 was impacting supply chains and costs were skyrocketing, they had an urgent requirement to provide all staff, Australia-wide, with hand sanitiser, anti-bacterial wipes, medical face masks, reusable masks and level 3 gowns.

The products needed to be sourced and delivered in very tight lead times, in a cost-effective manner, and all needed to be certified by the Therapeutic Goods Administration (TGA). What’s more, there was very high volumes required across multiple use cases - delivery drivers, facility workers, office staff.

We worked around the clock to source all the necessary items from our local, regional (APAC) and global supply chain partners, ensuring all suppliers were certified and, where necessary, submitting items to TGA. Our clinical team ensured all items were approved prior to leaving factory locations, despite near-impossible deadlines. Special transport slots were secured while airlines were shutting down around us.

Against all the odds, the products were delivered to multiple sites across Australia, in full, on time, and with all necessary certifications. Australia Post and StarTrack were able to continue operating safely, without disruptions, and comply with government regulations. As a result of our ongoing support, we are now a critical supplier to both businesses.